Important information regarding the transition of your Matrix Online account was mailed out today. If you didn't get the message, you can read it here. MxO players have 45 days (until September 30, 2005) to transfer their accounts. Players failing to complete the transition before then will have their accounts closed and be refunded any remaining pre-paid time. For further details, see the Transition FAQ.
Several key out of game elements have changed: - The game's website is now http://thematrixonline.station.sony.com. www.thematrixonline.com still works, but now redirects to this new URL.
- The old nasty Jive based forums are gone. Their contents have been wiped out, and the system is now run by SOE's Lithium forum software. I find this to be a welcome change, as I have always admired the way the SOE Lithium forums run. Anyway, the new forums URL is: http://mxoboards.station.sony.com. You'll find everything neatly consolidated under a single board system, the long-promised dev tracker and lots more.
- The Matrix Online support knowledgebase has been integrated into Station Support. You can search the knowledgebase and obtain chat/e-mail support at Station Support.
One sad note on the transition: support for integrated AOL Instant Messenger (AIM) has been dropped, having been replaced by in-game chat. More than likely, SOE's standard inter-game/inter-world chat will be available, which allows /tells from-to any world on any SOE MMO. This was an innovative feature and we're sorry to see it go.
One final note for those migrating their accounts: when you log on to MxO and are prompted for migration, make sure you click the "Convert my account now" button before logging on with your Station ID (if you have one already). Logging in with your Station ID first will result in being prompted for a CD key - entering you old one will yield an "Invalid Key" message. |